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General terms and conditions of business

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  • scope
    For all deliveries from Harald Nickel, Arne Weirich GbR (www.cannpot.de and www.cannpot.com) to consumptionThese General Terms and Conditions (GTC) apply.
    A consumer is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity.

  • Contractual partner
    The purchase contract is concluded withHarald Nickel, Arne Weirich Gbr, owner:Harald Nickel, Arne Weirich, Güntherstr. 19, 30519 Hanover, commercial register: Hanover District Court, HRA ____________.

  • Conclusion of contract

    • The presentation of the products in the online shop does not constitute a legally binding offer, but rather only an invitation to order.

    • By clicking the [Buy/order for a fee] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation via email immediately after receiving your order.

  • Right of withdrawal

    • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

    • If you as a consumer make use of your right of withdrawal in accordance with Section 4.1, you will have to bear the regular return shipping costs.

    • Otherwise, the regulations set out in detail below apply to the right of withdrawal

      Cancellation policy¹

      Right of withdrawal

      You have the right to cancel this contract within fourteen days without giving any reasons.

      The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

      In order to exercise your right of withdrawal, you must contact usHarald Nickel, Arne Weirich Gbr, Güntherstr. 19, info@cannstarr.de by means of a clear statement (e.g. a letter sent by post or an email) about your decision to revoke this contract. If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.

      In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

      Consequences of revocation

      If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

      You must deliver the goods to us or to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract (this may include the name and address of the person authorized by you to receive the goods). to be inserted) to be returned or handed over. The deadline is met if you send the goods before the fourteen day period has expired.

      You bear the direct costs of returning the goods.

      You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

      - End of revocation -

      (¹ This cancellation policy applies from May 28, 2022. It does not apply to the separate delivery of goods.)

  • Prices and shipping costs

    • The prices stated on the product pages include statutory VAT and other price components.

    • In addition to the prices stated, we charge a flat rate of ____ euros per order for delivery within Germany. The shipping costs will be clearly communicated to you on the product pages, in the shopping cart system and on the order page.

    • If you pay by cash on delivery, an additional fee of ____ euros will be charged, which will be charged by the delivery person on site. There are no additional taxes or costs.

  • Delivery

    • Depending on the destination the delivery time is up to 3 days within germany and 5-10 days within europe. We will point out any different delivery times on the respective product page.

  • payment

    • Payment is made via Paypal.

  • Retention of title

    • The goods remain our property until full payment has been made.

  • Dispute resolution

    • The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online purchase contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. In order to resolve disputes with consumers, we are willing to participate in a dispute resolution procedure before a consumer arbitration board or are obliged in accordance with ____ (statement of the legal norm or contractual agreement). The responsible consumer arbitration board is: Universal Arbitration Board of the Federal Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to resolve the disputes mentioned, we will take part in a dispute resolution procedure before this body.

      Alternatively:
      The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online purchase contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.

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